CALL US TODAY TO GET A FREE QUOTE! 0406 004 440
Every business begins with a moment of change, and for us, that moment came back in 2013. At the time, our work was centred on bathroom renovations. We enjoyed the transformation that came with giving homes a fresh new look, but life has a way of redirecting you when you least expect it.
The turning point came when one of our tradesmen drilled a hole in the wrong place. We called in a specialist repairer, who fixed the problem in half an hour. It was a lightbulb moment. The idea that surface repairs could not only solve everyday household headaches but also provide a rewarding and sustainable business path inspired us to change course.
Soon after, we undertook formal training in professional surface repair. With specialised products, techniques, and an eye for detail, we moved away from full-scale renovations and began focusing on repairing and restoring all types of surfaces. What started as a new direction quickly grew into a trusted name in homes and businesses across Melbourne and beyond.
We are Ian and Rita – a husband-and-wife team with more than 30 years of combined industry experience. We’ve worked hands-on in building, renovations, and repairs, and today we bring that depth of knowledge to the specialised field of surface repairs in Melbourne.
Our culture is built on reliability, friendly service, and attention to detail. We approach every project as though we’re working in our own home. That means treating customers with respect, explaining what we do, and ensuring the final finish blends so seamlessly you’ll forget the damage was ever there.
Being a family-run business means you’ll always deal directly with us – the people who care most about the quality of your repair and your experience as a client.
Over the years, we’ve built up a strong reputation for repairing surfaces across both residential and commercial settings. Our services include:
Every material we use is safe, durable, and sourced through professional suppliers. Our products are German-designed and manufactured, specifically engineered for professional surface repair. While we source them locally through an Australian supplier, the technology and research behind them are world-class.
We built this business with one goal in mind: to deliver reliable, professional repairs that give homeowners and businesses confidence in the surfaces around them.
Our core values are:
We show up when we say we will, and we stand by our work.
Every product we use is safe for both you and your household.
A repair is only successful if it disappears into the surrounding surface.
We are approachable, honest, and always happy to explain the process.
We believe in delivering exceptional results without inflated costs.
We don’t offer unrealistic promises, like “100% invisible repairs,” because honesty is as important to us as the work itself. Lighting conditions, material variations, and surface age mean that repairs may sometimes be faintly visible. But our track record speaks for itself: customers regularly tell us how impressed they are that they cannot see the damage anymore.
For years, Handiwerx has built a reputation for excellence, serving the diverse communities of Melbourne with pride. Our skilled technicians are passionate about their craft and take pride in revitalising living spaces of every style.
We are a trusted name among homeowners in Glen Iris, Malvern, Camberwell, and Canterbury, where heritage homes often need precise repair and restoration. In the bayside and south-east, we’ve built strong relationships with families in Cheltenham, Bentleigh, Bentleigh East, and Clarinda, delivering solutions that keep homes in top condition. Further out, we are relied upon by growing communities in Chirnside Park, Ringwood, Donvale, and Knoxfield, where newer homes may still require adjustments, repairs, or upgrades.
Our reputation for reliability has also earned us a loyal customer base in Frankston, Langwarrin, and Hastings, as well as in lifestyle areas such as Mornington and Mount Eliza. We believe in transparency, punctuality, and delivering on our promises. Handiwerx isn’t just a business; we’re part of the Melbourne community—dedicated to helping our neighbours, whether in Abbotsford, Collingwood, or along the Peninsula.
Running a hands-on business comes with plenty of memorable jobs. Some enquiries make us smile – like the request to repair a globe of the world (a service we don’t offer). Others highlight the misunderstandings about what we do, such as requests to replace whole floorboards. We specialise in surface repairs, not full board replacements or “fixing the Earth’s surface.”
On the flip side, some of the most rewarding moments are repeat customers who trust us time and again. We’ve had clients call us back multiple times for different repairs around their home – sometimes it’s just a clumsy streak, but it’s also proof that our service leaves a lasting impression.
We began in Frankston before moving to Cranbourne, and today we service a wide radius of suburbs, often working across Melbourne’s more central and affluent areas. Places like Brighton, Brighton East, Cheltenham, Toorak, Southbank, and the city centre itself are frequent stops for us.
We find that homeowners, renters, and landlords alike value our services – particularly in high-density areas where end-of-lease repairs are essential. Real estate agents often call us in before an inspection to ensure properties look their best.
Though we haven’t yet run formal community programs, we’re passionate about supporting our local area as the business grows. Our future plans include employing additional staff, which will allow us to contribute even more to the community by creating jobs and freeing us up to engage in local sponsorships and partnerships.
Clients often tell us they appreciate our clear communication, honesty, and ability to make repairs look as though the damage never existed. We keep clients informed through calls and text updates, especially when photos are involved. Even when technology doesn’t behave (like missing emails with high-resolution images), we ensure no lead or job slips through the cracks.
Above all, what sets us apart is the personal touch. We aren’t a faceless company – we’re Ian and Rita, and we care deeply about every job we do. Customers often note how approachable we are, and how easy it is to trust us in their homes.
The past decade has been about learning, refining, and growing. Looking ahead, our goal is to expand our reach, employ additional team members, and continue building a business that thrives while delivering exceptional surface repair services in Melbourne.
Currently, a significant portion of our work comes directly through our website, while the rest comes via subcontracting and word of mouth. Our aim is to increase direct work through our own clients, giving us greater freedom and sustainability.
We are proud of what we’ve achieved so far – from turning a simple repair idea into a thriving surface repair business, to building trust with homeowners and businesses across Melbourne. And this is just the beginning.
We provide a full range of professional surface repair services in Melbourne, including scratch repair, chip repair, stone benchtop repair, laminate benchtop repair, laminate floor repair, floor and wall tile repairs, tile repairs, and bathroom surface repairs & restoration. Our goal is to restore damaged surfaces so they look seamless and last for years to come.
Yes – we specialise in stone benchtop repairs. We can restore chips in both natural and engineered stone. Due to recent safety regulations around high-silica engineered stone, we no longer grind out or repair deep cracks. However, we deliver precise chip repairs that are durable, safe, and almost invisible.
We focus on surface repairs, not full floorboard replacement. If your floors are scratched, chipped, or dented, our laminate floor repair and engineered flooring repair services are designed to restore the surface without the cost of replacing entire sections.
Absolutely. All of our products are safe, non-toxic once cured, and designed specifically for professional surface repairs in residential and commercial settings. They are German-engineered for durability and performance, and locally supplied here in Australia.
Yes, we carry out a wide range of bathroom surface repairs & restoration. From chipped basins and bathtubs to scratched tiles and vanity surfaces, we restore bathroom finishes so they look clean, fresh, and damage-free – without the expense of a full renovation.
Most surface repairs can be completed in just a few hours, depending on the type of damage. For example, tile repairs and laminate benchtop repairs are often completed the same day. We’ll always give you an estimate before we start, so you know what to expect.
We are based in Cranbourne and service a wide radius across Melbourne. Some of the main suburbs we frequently work in include Brighton, Brighton East, Cheltenham, Toorak, Southbank, and Melbourne CBD. Whether you need tile repairs in Toorak or stone benchtop repairs in Southbank, we are available across Melbourne’s residential and commercial areas.
Surface damage happens – but living with it doesn’t have to. Whether it’s a chipped tile, a scratch on your laminate flooring, or a damaged stone benchtop, we provide professional repairs that bring surfaces back to life.
At the heart of our business is a simple promise: we treat every repair as though it were in our own home, ensuring you get workmanship you can trust and results you’ll love.
Why renovate when restoration can be a more cost-effective solution?
We can make your surfaces look new again.
Get in touch so we can tell you about our product guarantees.
Website by: 
